Terms of Service

Manhaj is a SaaS (Software as a Service) platform for the administrative, academic and financial management of private schools, vocational training centres and study centres in Tunisia.

These Terms set out the conditions under which the publisher makes the service available to the client institution and the mutual obligations of the parties.

"Publisher" means Manhaj, the service provider. "Institution" means the legal entity that subscribes. "User" means any person (management, staff, teacher, parent, learner) accessing the service under the institution's authority. "Service" means the Manhaj platform and its features.

Depending on the subscribed edition, the service covers enrolment, academic records, timetables, assessments and report cards, attendance, billing and communication with families.

The publisher may evolve the service to improve quality or comply with regulations, without materially reducing the core functions of the subscribed edition.

Opening an account requires designating a director (owner) account responsible for the institution. Information provided at registration (legal name, tax ID, accreditations) must be accurate and up to date.

The institution is responsible for the confidentiality of credentials, the management of its users’ roles and access, and all activity performed through its account.

The service is offered with a 30-day free trial, with no credit card, within the stated limits. After the trial, continued use requires a paid subscription.

Prices are stated in Tunisian dinars (TND), excluding tax; applicable VAT is added. Payment terms, billing frequency and renewal conditions are specified at subscription.

The institution undertakes to use the service lawfully, not to impair its integrity or security, and to enter only data it is entitled to process.

The institution remains solely responsible for the lawfulness of the data it processes through the service, in particular data relating to minors, and for completing the formalities incumbent upon it (see the Privacy Policy).

The publisher uses reasonable means to ensure availability. Interruptions may occur for scheduled maintenance, announced in advance where possible, or in the event of force majeure.

Support is provided according to the subscribed edition.

The service, its software components, trademarks and content remain the exclusive property of the publisher. The subscription grants a personal, non-exclusive, non-transferable right of use limited to the subscription term.

Data entered by the institution remains its property; the publisher uses it only to provide the service.

Within the service, the institution acts as data controller and the publisher as data processor, within the meaning of Law No. 2004-63. Processing conditions are detailed in the Privacy Policy, which forms an integral part of these Terms.

The publisher shall not be liable for indirect damages, nor for the consequences of non-compliant use of the service or of erroneous data entered by the institution.

The publisher’s liability, where established, is limited to the amounts paid by the institution over the last twelve months of subscription.

The institution may terminate its subscription under the conditions set at subscription. The publisher may suspend or terminate access in the event of serious breach of these Terms or non-payment, after a formal notice that has remained without effect.

At the end of the relationship, the institution has a reasonable period to retrieve its data, after which it is deleted or archived in accordance with legal retention periods.

The publisher may amend these Terms. Users are informed of any material change; continued use of the service constitutes acceptance of the version in force.

These Terms are governed by Tunisian law. Failing an amicable resolution, any dispute falls within the jurisdiction of the Tunisian courts.